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Frequently Asked Questions

A list that provides answers to common questions asked by visitors to this Web site. For more information, please fill the Contact Form below or contact our Customer Service (Phone: +62 21 3911 138 or email add [email protected]).

Sôegee Futures is a brokerage company established in 2000, we are member of the Jakarta Futures Exchange and the Indonesian Futures Clearing House (Persero), supervised by BAPPEBTI – Ministry of Trade of Republic of Indonesia, based in Jakarta, Indonesia.

Our Mission
Pioneering modern investing. We build a better solution using smarter technology. We set out to deliver sophisticated derivative products and services to everyone, with the goal of investing made simple.

Our Licenses
BAPPEBTI – Futures Brokerage Licenses
No: 42/BAPPEBTI/SI/XII/2000 tanggal 13 Desember 2000
No: 60/BAPPEBTI/PN/08/2011 tanggal 25 Agustus 2011 ;
BAPPEBTI – Alternative Trading System (SPA) Licenses
No: 1102/BAPPEBTI/SP/3/2007 tanggal 23 Maret 2007
No: 624/BAPPEBTI.3/SD/10/2011 ;
Jakarta Futures Exchange – Membership
No: SPAB-030/BBJ/10/2000 tanggal 26 Oktober 2000 ;
Clearing House Kliring Berjangka Indonesia, PT., – Clearing House Membership
No: 006/AK-KJBK/XII/2000 tgl. 14 Desember 2000

Online Complaint
To Director of Sôegee Futures: [email protected]
To BAPPEBTI: pengaduan.bappebti.go.id

What We Offer
We offer 6 different asset classes including 130+ instruments. All-in-one trade Forex pairs + Precious Metals + Energy + Indices + US, EU, HK Single Stock CFD + JFX Commodity Futures with ultra-low raw spreads offer by Aggregated Liquidity Pool over 20 liquidity providers: banks and non-banks ECN trading network with FX spread as low as 0.00001, GOLD spread as low as 0.01 and low commissions.

We Offer Partnership Programme
Education Centers

Do you have a growing community of traders visit your workshops? Sôegee Futures partnership program offer sponsorship opportunities and arrange topical events.

Trading Strategy Providers
Do you trade professionally? You might like to share your winning tips with others and build a successful trader’s network to get compensations.

Trading Software Providers
Whether you are a trading software distributor or develop trading algorithms, Sôegee Futures offer a chance to test your products and promote its.

Advertisers and Bloggers
Do you have a trading related website with high quality traffic? Contact us: [email protected] and get passive income.

We Offer White-Label Opportunities:
Sôegee Futures offers our institutional clients an easy and efficient white label solution to expand into online trading business. Rebrand and customize our popular trading platforms MetaTrader4 and SoegeeFX Mobile app to suit your business needs without having to allocate high capital expenditure into technology infrastructure. Leverage on our premium systems now to grow your client base and increase your revenues sources.

Connectivity and APIs
Sôegee Futures offers qualified professional clients customizable API solutions to increase efficiency and convenience. You can connect to a variety of global asset classes on your existing trading system or develop unique trading algorithms and models to maximize opportunities with wider product coverage. Use our customized API services to expand your trading horizon including API for Trade Signal, Breaking-News Alerts, Social Trading Platform and Trader Cabinet.

Safety of Funds
All customers deposits are kept on segregated accounts, 30% in Sôegee Futures’ segregated bank account and 70% in Sôegee Futures’ clearing house account, which are utterly separated from Sôegee Futures own capital.

Segregated Bank Account of Indonesia Rupiah (IDR)
PT. SOEGEE FUTURES
Bank Central Asia – Jakarta Sudirman Branch, A/C No.: 035-3110737
Swift code: CENAIDJA
Bank CIMB Niaga – Jakarta Gajah Mada Branch, A/C No.: 008.01.62967.00.9
Swift code: BNIAIDJA

Segregated Bank Account of United State Dollar (USD)
PT. SOEGEE FUTURES
Bank Central Asia – Jakarta Sudirman Branch, A/C No.: 035-3100791
Swift code: CENAIDJA

Fund Withdrawal
Customer may withdraw their funds easily every Indonesia business day, just inform us before 11am and we will bank transfer the amount of fund as requested at the same day.

Open A Demo Account
Firstly, before the would-be customer opens a live / real money trading account, the would-be customer (individual/corporate) does simple registration to our TRADER CABINET with correct full name, email address and mobile/fixed-line number to opens a demo trading account with virtual money. Sign-up SoegeeTrader-Demo Account now and get Login & Password.

Download MetaTrader4 Platform

Try SoegeeFX MT4 Demo Account

Open A Live / Real Money Account
Secondly, the would-be customer sign-in to Trader Cabinet and apply to open a live / real money trading account with provide as follows:

For more information, please fill the Contact Form below or contact our Customer Service (Phone: +62 21 3911 138 or email add [email protected]).

Upon acceptance of the customer opening a live / real money trading account, Login & Password (Access Code) of online trading account will be sent to the registered email address of the Customer. Customer will be solely responsible for the confidentiality and use of the Access Code. Customer will immediately notify us at our Customer Service (Phone: +62 21 3911 138 or email add [email protected]) if customer become aware of the lost, theft or disclosure to any third party or of any unauthorized use of customer Access Code.

Next step, customer transfer fund (Initial Margin Deposit) to the Sôegee Futures’ segregated bank account as below:
Segregated Bank Account of Indonesia Rupiah (IDR)
PT. SOEGEE FUTURES
Bank Central Asia – Jakarta Sudirman Branch, A/C No.: 035-3110737
Swift code: CENAIDJA
Bank CIMB Niaga – Jakarta Gajah Mada Branch, A/C No.: 008.01.62967.00.9
Swift code: BNIAIDJA

Segregated Bank Account of United State Dollar (USD)
PT. SOEGEE FUTURES
Bank Central Asia – Jakarta Sudirman Branch, A/C No.: 035-3100791
Swift code: CENAIDJA

Finally, customer login to SoegeeTrader-Real Account and start to trade Fx/Gold & Stock with ultra-low raw spreads on over 6 different asset classes including 130+ instruments.

Download to learn more about our Trading Rules & Instrument List.

A Margin Call is triggered when the client’s equity/fund falls below 100% Margin Requirement for client’s open position. If the client cannot afford to pay the amount that is required to bring the value of their equity/fund up to the 100% Margin Requirement, we may be forced to liquidate part or all of client’s open positions without prior notification or approval from the client. And if Margin Level on client’s account falls below 30% open positions will be closed automatically by the system.

Risk-warning
Forex and CFD products are traded on margin and carry a high degree of risk to your capital. It is possible to incur losses that exceed your initial investment. You should ensure you fullyunderstand the risks involved and seek independent advice if necessary.

No Advice
Any opinions provided by Sôegee Futures (including its website and representatives) is general in nature and does not take into account your financial circumstances. Before making an investment decision based on the above, you need to consider whether the advice is appropriate for your own personal financial circumstances. This might mean that you seek personal advice from a representative authorised to provide personal advice.

Internet Trading Risks
You shall be responsible for providing and maintaining the means by which to access the electronic trading platform, which may include without limitation a mobile / personal computer, modem and telephone or other access line. While the internet and the World Wide Web are generally reliable, technical problems or other conditions may delay or prevent access thereto. If you are unable to access the internet and thus, the Sôegee Futures website / electronic trading platform, it will mean you may be unable to make a new trade or close a trade from the electronic trading platform when desired and you may suffer a loss as a result. We cannot be responsible for communication failures, distortions or delays when trading via the internet.

Best Efforts Basis
Sôegee Futures strives to ensure the best user experience on its website / electronic trading platform; however, there might be occasional instances of service (or part thereof) downtime due to technical issues, preventing full functionality of the service to its users. This may result in you being unable to make a new trade or close a trade from the electronic trading platform when desired and you may suffer a loss as a result. You agree that in no event should you hold Sôegee Futures liable for such incidents or resulting potential or realized monetary loss.

Leveraging
A high degree of leverage is obtainable in trading margin FX contracts because of the small margin requirements which can work against you as well as for you. The use of leverage can lead to large losses as well as large gains. The impact of leverage is that even a slight fluctuation in the market could mean substantial gains when these fluctuations are in your favour, but that could also mean considerable losses if the fluctuations are to your detriment.

Market Volatility
Foreign exchange currency markets are subject to many influences which may result in rapid currency fluctuations and reflect unforeseen events or changes in conditions with the inevitable consequence being market volatility. Given the potential levels of volatility in the foreign exchange markets, it is therefore recommended that you closely monitor your positions with your broker at all times. Foreign exchange currency markets are highly volatile and are very difficult to predict. Due to such volatility, in addition to the spread that Liquidity Provider adds to all calculations and quotes, no such margin FX contract offered by your broker, or any other financial services provider, may be considered as a safe trade.

All Derivatives involve risk and there is no trading strategy that can eliminate it. You could lose all of the Initial Margin that you deposit to establish or maintain a margin FX position.

In cases where you are speculating, we suggest that you do not risk more capital than you can afford to lose. A good general rule is never to speculate with money which, if lost, would alter your standard of living.